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- Put it in Writing
Every time you make a phone call, write a letter making the same request and send it to the agency you spoke with on the phone.
- Make Photocopies of Everything
Copy letters before you send the original. Copy all pictures and other evidence, but NEVER send those originals. Keep a set for yourself and another set with someone you trust.
- Keep a Phone Record
In a journal, keep a list of every phone call you make, the time you made it, and the name of every person and agency you talk to about the problem. Keep notes of what was said. If they say they will do something, ask to have that statement in writing.
- Keep a Record of Health and Water Problems
Write the date, the problem, be as specific as possible.
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